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Uninsured and underinsured motorist (UM/UIM) claims

When the at-fault driver has no insurance — or not enough — your own UM/UIM coverage may be the only meaningful source of recovery. Big Dog Law handles UM/UIM claims statewide.

Arizona has one of the highest rates of uninsured and underinsured drivers in the country. Combined with low statutory minimum limits, the result is predictable: serious crashes regularly produce damages that exceed any available liability coverage. UM and UIM coverage on your own policy is what fills that gap — and is the most under-utilized coverage Arizona drivers carry.

UM/UIM in plain English

  • UM (uninsured motorist): Pays you when the at-fault driver had no insurance, or hit-and-run.
  • UIM (underinsured motorist): Pays you when the at-fault driver had insurance but not enough.
  • It's your own policy — but the claim is adversarial. Your insurer steps into the shoes of the at-fault driver.
  • Strict notice and consent-to-settle rules apply. Mistakes can void coverage.

Why UM/UIM matters so much in Arizona

AZ minimum BI per person
$25K
AZ minimum BI per accident
$50K
Single ER visit + MRI
Often $25K+

A serious crash with surgery, ICU time, or rehab routinely produces six-figure medical bills. When the at-fault driver carries the legal minimum, the difference between your damages and their available coverage is exactly what UM/UIM is designed to cover.

How a UM/UIM claim actually works

  • Identify all available liability coverage

    Your attorney pulls every layer — driver, vehicle owner, employer, rideshare platform.

  • Tender to the liability insurer

    Settle within their available limits — but only with your UM/UIM carrier's consent.

  • Notify your UM/UIM carrier in writing

    Required by your policy. Missing this step can defeat coverage entirely.

  • Document the gap

    Show that damages exceed the at-fault coverage. Demand the difference from your UM/UIM carrier.

  • Negotiate, mediate, or arbitrate

    Many policies require arbitration if UM/UIM doesn't resolve. The procedure is contractual and policy-specific.

Common UM/UIM claim types

  • Hit and run

    The other driver fled the scene and was never identified.

  • Uninsured at-fault driver

    The other driver had no policy at all.

  • Lapsed coverage

    The at-fault driver's policy had been cancelled before the crash.

  • Stolen vehicle

    The at-fault driver did not have permission to use the vehicle.

  • Underinsured

    The at-fault driver had a policy, but the limits do not cover your damages.

  • Phantom vehicle

    A non-contact crash caused by a vehicle that left the scene without contact (specific proof requirements apply).

Stacking and layered coverage

  • Multi-vehicle policies

    When your policy covers multiple vehicles, stacking may multiply available UM/UIM limits.

  • Resident relatives

    Coverage on a parent's, spouse's, or other resident relative's policy can apply if you live in the household.

  • Umbrella policies

    Some umbrellas include UM/UIM — high-value but easily missed.

Frequently asked

Was the at-fault driver uninsured or underinsured?

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